Mail Order Retailing in Britain. A business and social history

Topics:

  • Name Consumption, consumerism & associated ethics
  • Name Worker / employee & work, women alone
  • Name Information: creation, collection & processing
  • Name Business administration inc procedures, processes, premises, etc

Countries:

Library:

Groups:

Notes:

Scholarly history dealing with business and social aspects. Discusses origins from late 19th century and evolution, its retailing processes, customers and agents, aspects of consumer credit, technological innovation and labour process rationalization, gender issues and growing influence of women. Has chapters: 'General mail order retailing in Britain - origins and development till 1939'; 'Evolution of mail order retailing in post war Britain'; 'Working class life, consumer credit and the making of agency mail order'; 'Mail order agency in post war Britain - the agent, the company and the customer'; 'Inside the firm - mail order, efficiency and rationalization - from personal to organizational control'; 'Disconnecting the personal - computers and mail order'; 'The second home shopping revolution'. Much about individual businesses: Empire Stores Ltd; Grattan Plc / J E Fattorini & Co Ltd; Freemans Ltd; Kay & Co Ltd