Cash and Dash. How ATMs and computers changed banking

Notes:

'Uses the invention and development of the automated teller machine (ATM) to explain the birth and evolution of digital banking' in an internationally spread account from the inception of machines in the 1960s. Identifies ATMs has a major innovation in retail banking, dealing especially with the process of innovation and its wider internal and external impacts. Much coverage of the British experience including suppliers such as De La Rue, Smiths Industries and Chubb, and banks Lloyds and Barclays. Has sections: 1] 'A window to internal and external change in banking'; 2] 'Was there a white-heat moment of invention?'; 3] 'The British are coming!'; 4] 'Building the pipelines'; 5] 'The network becomes the core of the ATM'; 6] 'A global network'. Publicity summary of the publication states it to be: 'a story of decisions about capital investments, business strategies, and technological evolution, and how these were followed by decisions dealing with legacy systems, personnel, standards, locations, and whether machines could become a source of competitive advantage in retail banking'